Privacy Policy
Last updated: August 24, 2026
1. Information We Collect
Basement Waterproofing Atlanta ("we", "us", or "our") collects information you provide directly to us, including:
- Your name and contact details (email address, phone number)
- Your property address or service area
- Details about the foundation, basement, crawl space, concrete, or gutter issue you describe
- Communication history with our customer care team and inspectors
- Payment and financing information, processed securely by third-party providers
We also collect limited technical information automatically when you browse this site, such as pages visited, referring URL, browser type, and approximate region.
2. How We Use Your Information
- To schedule and carry out your free in-home inspection
- To prepare estimates, proposals, and warranty documentation
- To perform foundation repair & basement waterproofing services and follow up on completed work
- To respond to questions, requests, and warranty claims
- To send service reminders or promotional messages where you have agreed to receive them
- To analyze site usage so we can improve the information we publish
3. Information Sharing
We do not sell your personal information. We may share it with:
- Service providers who help us schedule work, process payments, or deliver services
- Financing partners, only when you ask us to explore payment options
- Professional advisors such as lawyers, insurers, and accountants
- Authorities when we are legally required to do so
4. Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
5. Data Retention
We keep inspection records, project documentation, and warranty information for as long as needed to honor the transferable life-of-structure warranty and to meet legal and accounting obligations.
6. Your Rights
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your information, subject to warranty and legal record-keeping
- Opt out of marketing communications at any time
7. Cookies and Tracking
This site uses cookies and similar technologies to keep the site working correctly and to understand how visitors use it. You can set your browser to refuse cookies or to alert you when one is being sent. Some parts of the site may not function normally if you do.
8. Children's Privacy
Our services are directed to homeowners and property owners. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this policy from time to time. Changes take effect when posted to this page, and the "last updated" date above will reflect the revision.
10. Contact Us
If you have questions about this Privacy Policy, get in touch:
- Business: Basement Waterproofing Atlanta
- Service area: Greater Atlanta, North Georgia, and South Atlanta
- Branches: Marietta and East Point, Georgia
- Or use our contact page